Hiring: Sales

Start Date: Immediate
Salary Range: Commensurate with experience
Province: Ontario
City: Ottawa or Toronto
Employee Benefits: Health, Other
Job Type: Full-time
Career Level: Intermediate
Reports To: Director of Sales & Marketing

About Bespoke Audio Visual

In an increasingly busy world, events provide a unique opportunity to bring people together, to provide them with opportunities to connect with one another and to communicate your brand.

Bespoke AV is a full-service audiovisual equipment rental and staging company. Our core business is rental and temporary installation of audio and visual equipment.

We work with you from fruition to completion to make your event a success. Our team will help you design and manage the logistics for your event and we will outfit your event with the industries latest, state-of-the-art special events technical equipment.

We follow a project management methodology that allows our team to help you meet deadlines, maximize opportunities and produce a superior event. Whether you’re staging a last-minute press conference or a summit you’ve been planning for two years, our experience can add value to your event team.

Job Description

The salesperson, under the direction of the Director of Sales & Marketing, will be responsible to maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner. This position will maintain a high level of product and service knowledge. This role will also liaise with the various departments to ensure awareness of the incentives and promotions being offered. The candidate must possess three years of related sales experience and a degree or diploma in a business- or sales-related field.


  • Client/Customer Focus - Provide superior service to both internal and external customers
  • Adaptability - Adapt and respond to changing conditions, priorities, technologies, and requirements
  • Communication - Express and transmit information with consistency and clarity
  • Judgement - Ability to use sound reasoning when faced with various issues. Has the ability to make quick, effective decisions
  • Negotiation - Gain the support of ideas, proposals, and solutions from others; reaches deals and compromises on what will work best for the organization; considers other opinions while holding strong to firm directions and goals
  • Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships in order to solve. Use logic and analytical methods to come to a realistic solution
  • Result Orientation - Able to focus on desired outcomes, and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others
  • Teamwork - Work cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment
  • Time Management - Balance a myriad of tasks; prioritizes duties as needed

Job Duties

  • Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
  • Maintain a high level of product and service knowledge
  • Liaise with the various departments to ensure awareness of the incentives and promotions being offered
  • Greet customers and discuss type, quality, and quantity of products and/or services required
  • Generate customer sales through cold calling and networking
  • Promote sales to existing clients
  • Develop reports and proposals as part of sales presentation to illustrate benefits from the use of good or service
  • Identify and solicit potential clientele
  • Overcome objections of prospective customers
  • Adapt communication style in order to deliver information effectively to a range of individual
  • Draw up sales agreements (quotations) for approval of the client
  • Conduct sales transactions
  • Build and maintain ongoing awareness of new products and services, competitor activities, and other research
  • Develop and build relationships with new accounts and develop additional contacts within existing accounts
  • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
  • Keep up-to-date records on sales calls, customer contacts, and details of meetings in a timely manner in the format required
  • Relay customer quality improvement suggestions for company products and services
  • Conduct sales forecasts and weekly or monthly status reports
  • Complete various sales reports

Job Requirements

  • Three years of related sales experience
  • Three years of related audio visual/technical experience
  • Degree or diploma in a business- or sales-related field
  • Strong knowledge of sales principles, methods, practices, and techniques
  • Proven sales ability with the capability to meet and surpass targets and goals
  • Ability to effectively communicate both verbally and in writing
  • Ability to prioritize and manage conflicting demands
  • Ability to quickly pick up new product and service knowledge, and communicate that knowledge effectively to customers
  • Demonstrated time management skills
  • Exceptional objection-handling skills
  • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
  • High level of integrity and work ethic
  • Valid driver's license with a clean driving abstract

Work Conditions

  • High levels of stress and pressure
  • Interaction with customers/clients, and the public at large
  • Flexible hours including nights, weekends, and holidays
  • Occasional overtime
  • Operation of desktop computer and peripherals
  • Travel may be required (15%)


  • Three years of related sales experience
  • Three years of related audio visual/technical experience


  • Degree or diploma in a business- or sales-related field

How to Apply

Qualified applicants should send along your cover letter and resume to [email protected] with the subject line of Sales.

Bespoke Audio Visual is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, Bespoke Audio Visual will provide reasonable accommodation for any applicant, as requested during the hiring process.

Bespoke Audio Visual seeks to fully integrate the principles of Employment Equity and will ensure the full participation and advancement of members of historically disadvantaged groups (i.e., members of visible minorities, persons with disabilities, women, and aboriginal peoples). Bespoke Audio Visual will achieve this by ensuring that its hiring process is fair and equitable for all persons.